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Home >  Messages >  Windows XP >  Windows XP takes a long time to shutdown
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Subject:  Windows XP takes a long time to shutdown
 

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Aakash  Shah

11/11/2002 8:12:20 AM Not rated

My Windows XP Professional takes a very long time when I try to restart or shutdown the computer. I always restart and shutdown from the welcome screen after all of the users have logged off. I have tried running Defrag and Scandisk, but this doesn't seem to help me with my problem. Can someone suggest some ways to speed my restart/shutdown process?

Thanks a lot!


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John  Woo

11/11/2002 12:22:08 PM Not rated

hmmm if you're shutting down from the login screen then it's probably...
not any network connections or mapped drives
or
not any programs running
which were two of the most common things that held win98 to stall when shutting down.
i'd suggest doing windows updates, driver updates, and a bios update for your m/b.

hmm acctaully, just curious, but what does it say when you're trying to shut down.. does it just stall when it says
"windows is shutting down..."
or
"closing network connections..."??

post again, and tell us a little more specifics.. like does it happen consistently even on a cold power on, or a program dropps out and then you can't shut down... etc.. etc..



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Mujtaba  Khambatti

11/11/2002 5:22:25 PM Not rated

Is there a way to improve the shutdown time for Windows XP?
It used to be pretty fast on my laptop. I tried deleting temp files and removing applications from the system tray.
My load time has increased much more though.


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Aakash  Shah

11/11/2002 6:27:10 PM Not rated

Thanks for responding John.

I have updated my windows and my bios and all of my drivers are also all updated. When I try to shut down, it says "Windows is shutting down" and it stays like that for about 2-4 minutes after which it restarts/shuts down. This happens every time I try to restart or shutdown. However, my startup time is fine. Also, all my running applications exited correctly with no problems.

Here are my comp specs that might help:
Dell Dimension 8200. P4 2.4ghz; 512 rdram, 120 gb hd.

Is there are any other information that you may need?


Last Edited: 11/11/2002 6:33 PM EST
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Kevin  Sullivan

11/12/2002 11:24:53 AM Not rated

Its usually virus protection that causes this, you may want to turn off the scan at shutdown. Also you may have a roaming profile? (but probably not)


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Aakash  Shah

11/12/2002 11:53:17 AM Not rated

Thanks for responding Kevin. I currently have Norton Antivirus 2002. I will try disabling my antivirus at shutdown later. However, that seems inconvenient. Is there a way around this? Also, I don't have a roaming profile.




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J  J

11/12/2002 12:45:19 PM Avg. Rating: 3 by 1 Users

aakash...i have this same problem...but my system is about 3 years old. something that you may want to check on is to see how large your user profile is. you can find this by right clicking on my computer/properties/advance/user profiles and i have noticed anything over 1 MB seems to take a long time on my system. i tried installing all of my stuff as administrator, and this seems to help some, but any apps that you use, the settings get written to the ntuser.dat file. for me, my ntuser.dat file is roughly 2.5 MB. there seems to be a correlation between the writing to the ntuser.dat file, and shutting down. i'm not really sure what it is yet, but that seems to be the problem. if you find anything else out please let me know. thanks


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scoobie  doo

11/12/2002 9:50:30 PM Not rated

I have Dimension 8100 w/ winxp pro and mine also takes 2-4 minutes to shut down while it loads quite quickly .... didn't figure out why, yet...



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scoobie  doo

11/12/2002 9:57:13 PM Not rated

if anyone figures something out to resolve the problem can you post it...i know that similar post was up already before regarding slow shutdown but nothing helped...


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Kurniawan  Sutantio

11/15/2002 12:38:59 AM Not rated

I know that BootVis will help the bootup... I'm not sure about shutdown...



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Aakash  Shah

11/16/2002 8:25:47 PM Not rated

Kevin:

I tried to disable Norton AV 2202, but that didn't seem to help. It still takes the same amount of time to shutdown.


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Aakash  Shah

11/16/2002 8:27:47 PM Not rated

Justin:

I checked my user profile and it is 1.46 GB. How can I reduce my user profile?

Thanks



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Aakash  Shah

11/16/2002 8:34:33 PM Not rated

I found something at TechRepublic.com by a person named Greg Shultz that might help some people. I tried it, but it didn't seem to help me:

______________________________________________________________________________
Shutdown interrupted by slow process
When users shut down, Windows XP gives each process running in the background 20 seconds to close itself before the operating system shuts down the computer. If a process cannot close itself down within that 20-second time-out period, users will see the Wait, End Task, Or Cancel dialog box that alerts them to the problem process and prompts them to choose between waiting another 20 seconds, ending the process, or canceling the shutdown procedure.

If they see this dialog box on a regular basis, they may be running an application, possibly a proprietary in-house program, that needs more time to properly prepare for a shutdown. You can increase Windows XP’s time-out period by making a small change in the registry.

Note
Since editing the registry can be dangerous, I recommend performing a full backup before you attempt this operation.


To begin, select Start | Run and launch the Registry Editor by typing Regedit.exe in the Open text box. Once you have the Registry Editor up and running, locate and double-click on the key HKEY_CURRENT_USER. When the subtree is visible, open each of the following subtrees in succession:
1. Control Panel
2. Desktop

Once you open the Desktop key, scroll through the values in that key until you locate the WaitToKillAppTimeout value. Double-click on it to open the Edit String dialog box. The default value in this dialog box is 20000, which is 20 seconds expressed in milliseconds. Once you change the value, click OK, close the Registry Editor, and then restart the system.

I suggest starting with a five-second change and then testing the shutdown procedure to see if this gives the process enough time to properly shut down. If not, try increasing it by two-second intervals until you find a time-out value that works.


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John  Woo

11/16/2002 8:36:47 PM Not rated

my computer boots/shuts down really fast and my user profile is 3.46 gb..

i'm not 100% sure if that (user profiles) has really anything to do with it.. i'd probably blame it more on
some piece of hardware (or program) that is taking a long time to shut down.. it could be as stupid
as needing to update the firmware of a cd-rom drive..

i had issues with cd-rom drives and booting.. like if you have a cd in the drive
it will take significantly longer to boot cause the cd wants to recognize the cd
first.. but once i updated the firmware everything was cool.



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J  J

11/16/2002 9:30:03 PM Avg. Rating: 3 by 1 Users

aakash...i have used that reg hack, and it really doesn't seem to do anything from what i can tell. i have timetokill down to about 50 milliseconds, and it still takes roughly 5 minutes for my system to shutdown. something that i notice is, when i redid my system the other day, and didn't have McAfee 6 installed, it shutdown pretty quickly. i updated windows, and it did slow down slightly, but not much, but when i installed McAfee, it seemed to slow it down to about the 5 minute time. when i updated McAfee to the most current files, it didn't change anything, it still takes roughly 5 mintues to shutdown.

now i really don't think it is a hardware issue, but has something to do with virus scan some how on my system, and probably on others systems that are having the same problems. i'm not 100% sure yet, but that does sound like a reasonable conclusion at this moment. the reason i don't think it's a hardware issue is b/c even some people who have new hardware that has the latest drivers seem to have the same problem, and they seem to have the same issue as me...virus scan...now i'm not sure if there is a reg hack to get virus scanning to kill faster, but if someone can find one, can someone post it?? thanks


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John  Woo

11/17/2002 12:21:09 AM Not rated

hmm i've had issues with hardware sometimes, but all i had to do was update the firmware... i get intel mother boards umm.. "rather early". and sometimes they just need some bios updating..

but justin.. i know. many times it is due to some crappy piece of software.. the problem really needs to be taken on a case by case problem. i know that most of the systems i'm working on have some "offer companion" or "gator crap" software loaded which seems to heavily slow down the system and cause other programs to crapout then causing the shutdown to jack up....



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J  J

11/17/2002 12:26:42 AM Avg. Rating: 3 by 1 Users

john...i just redid my system the other day, and i haven't installed anything but McAfee, and windows updates, so i know there is no spyware on my system anywhere. as of right now, the only thing that i can think of is, McAfee, but i'm not to sure about that b/c i've even started my system up in safe mode, and it is still slow to reboot/shudown. and in safe mode McAfee doesn't load, so i'm not really sure what it is yet.

i know it's not hardware based for me b/c i'm running RH 8 right now, and my system works just fine with RH 8. it reboots, and shuts down really fast...so i really don't think it is a hardware issue for me. i will need to do more testing to get it down further, but it has something to do with the profile, and maybe some piece of software such as McAfee, but i'm not sure on this just yet.


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John  Woo

11/17/2002 2:06:37 AM Not rated

that's fair, you've proved your point.... just wondering.. what is brand/model of your network card?



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J  J

11/17/2002 11:21:09 AM Avg. Rating: 3 by 1 Users

i have a 3com pcmcia nic...i don't know the model number off the top of my head. do you think it could be my nic causing problems? i tend to physically unhook my nic from the network before i shutdown my system, but i'm not sure if it could be the nic either...it could be, and i belive most of my drivers on windows sides, are pretty much just generic drivers...or they could be drivers for the hardware, just not the most up-to date drivers. i may have to go looking around for updated drivers.

but what else do you think it could be, if it's not software?


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Scott  Zhong

11/17/2002 6:15:58 PM Not rated

this might help


and another thing might help is to decreasing the amount of time Windows waits for a program to close and by disabling the shutdown sound.
this tweak might help you do that



Last Edited: 11/17/2002 6:20 PM EST
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